I hope you enjoying shopping at my online store! If there are any issues with your order or if you have any questions, please feel free to contact me through email: cathleenabalosart@gmail.com . I would love to help!

Process and Shipping Orders

After placing an purchase, you will receive an order confirmation through email. Once an order gets processed and shipped, another email will be sent out with tracking information included. Processing orders will take about 1-2 days. Once they have been processed, orders will typically ship within 7-14 business days. US orders should arrive between 4-6 business days after items have been shipped. International orders may take anywhere from 2-8 weeks.

Domestic and International Shipping

Shipping in the US is free for orders over $45! I now ship internationally, and international orders over $100 are free!

Order Changes

Cancellations are only permitted within 24 hours of the order. If a cancellation is desired, then it will be considered a return to refund instead.

Returns and Exchanges

Due to the majority of my products being made to order, I cannot accept returns or exchanges. However, if you are unhappy with your order, contact me immediately at cathleenabalosart@gmail.com

Lost Orders

Unfortunately I do not have any control over packages once they have shipped. If you have any questions about your order after it has shipped, please contact your local post office.